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S E R V I C E S
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Implementation & Upgrade Services
System Implementation – stable, low defect production system installations of Oracle Utilities products which prioritize aligning expert configurations and solutions to business requirements
Software Version Upgrades – use BHC’s unparalleled experience and lessons learned to upgrade your production system to the latest product version
Solution Center – tap into BHC’s onshore Solution Center to deliver high quality and affordable configuration and development for your system including reports, interfaces, and customized solutions
Time to Value – Proven, repeatable fast track implementation options available to accelerate project schedules and drastically reduce costs
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Advisory, Assessment, & Testing Services
Upgrade assessments and project roadmaps for Utilities of all sizes
Oracle Utility Product configuration audits to assess and optimize system functionality
Enterprise & Project Health Assessment
Digitial Transformation Strategies
Project Quality Assurance & Portfolio Management
Independent Testing Validation
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Staffing & Managed Support Services
Staff augmentation to supplement/complement a Utility’s current resources during and after projects
Flexible support solutions and options for maintaining your production system
Customizable functional and technical support services available for every budget
7 x 24 x 365 support available remotely from BHC Solution Center in NY, or on-site as needed
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Training Programs and Services
Knowledge transfer and customized training solution programs for business and IT departments
Oracle Utilties bootcamps
Functional training for end users
Post production operational and system maintenance best practice training for customers seeking vendor independence (e.g. developers training, code packaging/deployment, BI Publisher, etc.)
Products & Partners
