Instant Answers. Real Conversations.

AI Web Chat brings the power of POWERCONNECT.AI directly to your website — giving customers real-time, conversational, and context-aware support around the clock. It’s fast to deploy, easy to customize, and designed to reduce call volume while improving customer satisfaction.

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AI Web Chat

What It Does

AI Web Chat transforms your website into a 24/7 service channel — one that understands, responds, and resolves.

It connects to your Customer Information System (CIS), FAQs, and company data to deliver precise, up-to-date answers in seconds.

Customers can type or speak to the assistant naturally — just like talking to a person — and even authenticate themselves securely to check balances, make payments, or update account details.

Key Capabilities

Multilingual & Voice-Enabled: Supports virtually any language and offers both text and speech interaction.
Fast Deployment: Up and running in days — not months.
Real-Time Data Access: Pulls live information from FAQs, CIS, and company documents.
Customer Authentication: Verifies identity through the chat to access secure account info.
Payment Integration: Works with InvoiceCloud, Paymentus, Nuvei, and Kubra for real-time payments.
Customizable Interface: Change icons, colors, and shortcuts directly from the admin panel.
Built-In Guardrails: Includes abuse protection and content filters for safe, reliable interactions.
Flexible Hosting: Runs on AWS Bedrock or Microsoft Azure, with support for major LLMs (OpenAI, Anthropic, Meta).

Why It Matters

Customers expect quick, accurate answers — anytime, anywhere.

AI Web Chat delivers just that: an always-on assistant that lightens the load on your call center, improves accessibility, and creates a more connected customer experience.

With speech-to-text, text-to-speech, and deep system integration, it’s like having a built-in digital agent right on your homepage.