S E R V I C E S
Oracle Implementation & Upgrade
Implementing or upgrading Oracle Utilities systems is high-stakes work. It touches billing, customer experience, regulatory compliance, and day-to-day operations. There’s very little margin for error.
BHC supports utilities through full-lifecycle Oracle implementations and upgrades, bringing structure, discipline, and hands-on expertise to some of the most complex programs in the industry. We focus on building systems that work in production — not just on paper.
Upgrade Assessments & Roadmaps
System upgrades often fail long before implementation begins — usually during planning.
We assess your current environment, business processes, integrations, data, and operational constraints to determine true upgrade readiness. The goal isn’t to push a timeline forward, but to define one that is realistic, defensible, and aligned to business priorities.
When platform-specific considerations matter — such as Oracle Utilities version changes or product dependencies — we account for them. When they don’t, we don’t force them into the conversation.
The outcome is a phased roadmap that balances technology needs with organizational capacity.
Product Configuration Audits
Over time, enterprise systems evolve in ways no one originally planned.
We conduct configuration audits to understand how your system is actually operating today — not how it was designed years ago. This includes reviewing configuration choices, custom logic, integrations, and usage patterns to identify inefficiencies, unnecessary complexity, and operational risk.
Where applicable, we assess alignment with vendor-supported functionality (including Oracle Utilities standards), but the focus stays on operational effectiveness, not platform ideology.
Project Health & Quality Reviews
Projects rarely fail all at once. They drift.
Our project health and quality reviews provide an independent, objective assessment of active initiatives. We examine governance, scope control, delivery velocity, testing readiness, and alignment between business and delivery teams.
Rather than issuing abstract findings, we deliver actionable guidance that helps teams course-correct while work is still underway — regardless of platform, vendor, or delivery model.
